Brookstone Cordless Shiatsu Neck & Back Massager With Heat Review

brookstone neck massager

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If your job requires a lot of sitting, typing, and taking calls, chances are you’re no stranger to neck pain. Our muscles get stiff when not stimulated, hence the prevalence of neck and back pain among desk-based workers.

Unfortunately, most of us rarely have the time or luxury to splurge on full-body massage every week. This is why portable massagers are all the rage these days: They offer people with stressful lifestyle an easy way to release those tight muscle knots anywhere they go.

The Brookstone neck massager is but one of a slew of wellness products that promise instant relaxation. But how does it fare against other products that promise the same? Let’s find out in this in-depth review.

Download Brookstone Cordless Shiatsu Neck & Back Massager With Heat Owner’s Manual


Who is it for?

This product shares a lot of similarities with the Brookstone Shiatsu Neck And Shoulder Massager. But two distinct features give the new Brookstone neck and shoulder massager an edge: A rechargeable lithium-ion battery and a pair of padded handles.

The battery is what makes it “cordless,” meaning you don’t have to plug the device into an outlet every time you use it. This is why Brookstone neck and back massager is really portable, making it an ideal gift for anyone who loves to travel or simply want a massager that can be carried anywhere.

As with other neck and shoulder massagers, this device is perfect for those who complain of acute or chronic neck pain either due to injuries, disorders (e.g., fibromyalgia, stiff neck, arthritis, etc.), or the nature of their work.

Some people are more prone to neck pain than others and will therefore benefit from using this massager. They include office workers who spend most of the day sitting and hunched over their computers. The actions of the massage nodes ease out the tension on your muscles, helping you sleep better and increase your productivity.

To avoid injuries, however, don’t use it while sleeping. This device is also not recommended for children and people who are under medications, using pacemakers, and are suffering from skin eruptions/inflammations. The manufacturer also warns against using the Brookstone shoulder massager for more than 20 minutes. Allow it cool  down for 40 minutes before re-using to extend the life of the device.



*8 deep-kneading Shiatsu massage nodes release tight knots on the neck, back, shoulders and other hard-to-reach areas.

*A cordless design which makes it easy to carry and use anywhere you go. It comes with a rechargeable lithium-ion battery that can last anywhere between 1.5 hours (with heat) and 3 hours (without heat) if charged for at least an hour. If the battery runs out, simply plug the device into an outlet and continue enjoying the massage.

*High-quality padded handles that you can raise or lower to allow the massage nodes to hit the right spots on your back. Intensity of the massage can also be adjusted by increasing or decreasing the pressure you put to the handles. In case your hands become weary, simply insert them in the built-in hand rest just above the handles.

*Switchable heat soothes tired muscles and enhances the relaxing effect of the massage.

*Choose from two massage modes: Auto-reversing and single direction.

Product Dimensions: 16 x 5 x 6 inches |  Product Weight: 4 pounds


The Good.

⊕Comes with 1-year limited product warranty.

⊕Great design and quality. It doesn’t look cheap or China-made, unlike other neck massagers that rarely last for a year.

⊕The cordless feature is a major plus point since it doesn’t tie you to a specific spot.

⊕Just as flexible as the corded Brookstone neck and back massager. You can use it on your neck or tilt it to other problematic spots in the body including, but not limited to, the thighs, butt, lower back, and trapezius muscles.

⊕Very easy to operate. It has simple instructions and intuitive buttons.

⊕After charging it for at least an hour, you can use this cordless neck massager for 3 hours. A weakening pressure is a sign that it’s time to charge it again. What’s great about this product is you can continue using it even while plugged in.

⊕You can easily adjust massage intensity by tightening or relaxing your grip on the handles.

⊕It has the right amount of heat. It may take a while to heat up (about 5 minutes), but the warmth is enough to soothe your tired, achy muscles.

The Bad.

⊗It doesn’t include a car adapter so you won’t be able to use it while in a vehicle unless you purchase a separate inverter.

⊗The pressure may be too strong for those with sensitive backs.

⊗This massager needs your hands to control and make it work. The only case when you don’t need to hold it is when  you place it between your back and the chair. This may not be the right choice for those who prefer products that automatically massage the back while they’re doing something else.




The Bottom Line.

Durable, versatile, and made by a well-known brand, everything is pointing towards the right direction for this Brookstone Cordless Neck And Back Massager. It stands out in the competition because it has a rechargeable battery that makes it one of only few portable neck massagers on the market. This is also why I consider it superior to the other Brookstone neck massager we’ve reviewed.

If you want a massager that can be used anywhere, this innovative product is worth a try. But as with other neck massagers, I wish I could strap it around my chair so I can easily massage my back without holding the device. Notwithstanding its flaws, this is another great product that proves high quality has a price.

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